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QUESTIONS & ANSWERS I don't know what twill or sateen are. What are your fabrics like? There are fabric definitions on our "About our Slings" page. Can Slinglings slings be used on both shoulders? Yes, you can buy one sling and wear it on either your left or right shoulder. The sling will function the same on either one. What is the difference between a padded Slingling and an unpadded Slingling? Please see our padding information page. I have a sling that I bought several months ago. I have been using it since then and it is now too large. Will you alter it? Can I exchange it? We can not exchange used slings for new slings. We can alter used UNPADDED slings a minimum of one inch from shoulder to hip for a fee of $8 per sling. This includes return shipping from us to you. We will not alter unpadded slings less than 1" nor can we alter padded slings. Please wash and dry your sling prior to sending it to us for alterations. I received my sling and I don't know if it fits. Please view our "does it fit" page. You may think your sling is too small if you have never used a fitted pouch sling before. It may be difficult for you to get the baby in. This is OK. Once you have done it a few times it will become second nature. The sling needs to be snug to hold the baby securely to your body. A loose sling is an uncomfortable sling. Look around the website at the photos. The lowest point of the baby's bottom should be at about the wearer's belly button or slightly below. The sling fabric should be spread wide and flat across your shoulder and back. Baby should be held snug and secure against your body without feeling too tight. Why don't you have my size in every fabric? Why isn't every fabric available in every size? We have about 4000 slings in stock. Only slings that are ready to ship are listed for sale. Even with this large inventory, we can't have every size in every fabric ready to ship. Dependent upon fabric availability we can custom make slings, so if there is something you'd like to order not listed in your size, please contact us! We will do our best to help you. Custom unpadded slings can be made in 2 to 3 days and custom padded slings can be ready in 1 to 2 weeks. To make it easy for you, we have added a search funtion to our home page so that you can search our inventory by size as well as fabric type. What is the weight/age limit? There is no age limit. The weight limit is around 35lbs, which is usually around 3 to 4 years of age. Most children will stop wanting to be carried, and most parents will stop wanting to carry their child, before the child outgrows the sling. Can I use this sling from birth? Yes! Pouch slings can be used with brand new babies. Most newborns love to curl up into the fetal position in a pouch. What is your return/exchange policy? Please visit our Return Policy screen. What is your privacy policy? We are committed to protecting your privacy and we do not sell or give your personal information to anyone. Your personal information includes your name/address/phone/email/payment information. We gather this information only for processing your order or contacting you about your order. After checkout you may see a size questionnaire. We use this information to help ensure that customers are ordering a sling that will fit them. We also use this information to build our size database, the more data we have the more accurate it will be. It is completely optional for customers to give this information. All size information is kept anonymous I live outside of the US. Will I be charged customs, fees or taxes when my order arrives? Will you mark my package as a "gift" or with a value of "$0"? The customs form on your package will be filled out with the appropriate correct information. The customer is responsible for all tariffs and/or duties imposed by their own country. Those fees are not included in the shipping cost. We will not misrepresent the value or origins of the package. How do you ship orders? Please visit our Shipping page to view our shipping rates and methods. How long will it take to receive my order? Most orders are shipped out within 24 hours! We will let you know by email if there is a delay. Orders generally arrive within 3-5 business days. Do you ship outside of the US? Yes, we are happy to ship outside of the US. Please email us at info@slinglings.com if your country is not listed on our shipping page. How do I care for my sling? Your sling should be machine washed in cold water and air dried to prevent shrinkage. A warm iron may be used to touch it up. Do you sell your products wholesale or to co-ops? Yes! We are happy to offer a discount on bulk orders to local shops, distributors or co-ops. If you would like to sign up for a wholesale account, please fill out this application. We also make occasional donations to babywearing classes, sling lending librarys, API and NINO groups. Please email us at info@slinglings.com to see if we have anything available. I don't know what size to order! Please see our sizing page and please use our size database to make sure you are ordering a reasonable size. I'm afraid I'll order the wrong size! Please use our size database before ordering and measure your shoulder to hip. We are happy to exchange your carrier for you if you order the wrong size, please see our return/exhange page. We can help you pick the correct size if you are unsure. Please email us the following information: height, weight, hip to shoulder measurement, bra size (band and cup). We will do our best to make a size recommendation. If you are unsure where to measure your shoulder to hip, please see our sizing page. Many customers order more than one size to find the perfect fit and exchange the one(s) that don't work as well. My partner and I are very different sizes - will be both be able to use the same sling? It is sometimes possible for 2 people of very different sizes to wear the same size pouch, but usually both parents will need to be fitted for their own pouch sling. How do Slinglings sizes compare to other pouch sling sizes? If you know what size sling you wear from another major manufacturer and are unsure of what size Slingling to order, please email us, we can probably help! Measure your current pouch along each long edge and tell us what type of fabric it is made of. info@slinglings.com Do I need a bigger sling when my baby gets bigger? NO! Quite the contrary. Some people prefer a slightly smaller sling with an older baby. Once the baby is bigger, heavier and sitting on your hip all the time, you may need a smaller sling to hold the baby tight to your body. You can usually use the same sling by washing it in hot water and shrinking it in the dryer. I'd like to try a Slinglings sling on before buying. If you are in the Seattle area you are welcome to come see a Slinglings pouch in person. Please email us at info@slinglings.com to set up an appointment. Tell us at least a day ahead your measurements (height, weight, bust, and shoulder to hip) and what fabrics you like so that we can have slings ready for you to take home. Be sure to bring your baby! My husband and I are exactly the same size, can we wear the same sling? Possibly, but probably not. Your husband will probably need one size smaller than you. My baby is X months old. Do I need a smaller/larger sling? My baby is very big/small. Should I size up/down? NO--the size of the sling is based on the wearer, not the age or size of the baby. Most parents wear the same size sling for a newborn as they do for a toddler. There may be a period of time from about 4-8 months when you may prefer a size up IF you want to continue to use the cradle carry. If you have a huge 6 month old that you still want to carry in the cradle carry, then you will need a bigger sling than you do with your newborn, and the sling will probably be too large to use for a hip carry. My baby looks squished, is my sling too small? Slightly squished is normal, but your baby shouldn't be uncomfortably tight. The swaddling effect of a snug sling is soothing for most babies. How do I breastfeed in a pouch sling? In addition to the information below, there is breastfeeding info and pictures here: Breastfeeding There are several possible positions-- The traditional cradle carry can be used by some women. Simply lower the edge of the fabric nearest your body. lift your shirt and latch baby on to the breast on the same side as the shoulder that the sling is. This works the best with young newborns and smallish breasts. You can also use the "football" hold in the cradle carry, this seems to work better with larger breasts. Slide the baby around so that his/her body curves around your side. Baby's head should be in front of the breast opposite the shoulder that the sling is on (If the sling is on your right shoulder, you should be feeding the baby on your left breast). This also works great for feeding twins in two slings! Another position is called the "reverse cradle". Baby's head should be in front of the breast opposite the shoulder that the sling is on. The baby's feet should be on the same side as the shoulder that the sling is on. The legs can either be curled up inside the sling, or a longer baby's legs can be dangling out the side. An older baby or toddler in the hip carry can easily latch on to either breast. My daughter often falls asleep like this. It is surprisingly discrete and very easy. My baby doesn't like the sling. Am I doing something wrong? Most babies like the snug, "swaddled" feeling of being in a pouch, but some take a little longer to get used to it. If your baby complains in the sling, here are some suggestions: MOVE with baby in the sling. Walk, clean, vacuum if your baby likes the noise, talk, pat the baby, sway, bounce, dance, sing. The rhythmic motion is soothing, and your baby will be distracted. Give the baby a few minutes to get used to it. As with anything new, being in a sling can takes getting used to. If your baby isn't crying, but is just "complaining" a little bit, give him a few minutes to adjust to being inside the sling. If he becomes very upset, take him out and try again later. The younger you start, the better, but any age baby can adjust to being carried in a sling. It just may take some time for your particular baby. Relax! Your baby will sense your tension. If you are frustrated take a deep breath and RELAX, or try again later. It may be that just a change in position will make the difference with how your baby reacts to being inside the sling. Hold your baby through the sling Put your baby in the sling, but continue to hold her with your arms as you normally would. As she begins to relax, gradually let go and let the sling take the place of your arms. Feed your baby. Your little one may be more accepting of the sling if she is being nursed, bottle fed or given a pacifier. How much do custom fabric slings cost? Custom fabric slings are the same price as our non custom slings, there is no extra charge for them. There is no discount for providing your own fabric. Fabric for custom slings must meet our approval. Custom slings are done on a case by case basis and as time permits. Custom fabric slings are final sale. They can be sized down for a $10 fee. We reserve the right to turn down custom orders. In most cases, unless you need something very specific, it is best to choose from one of our instock fabrics. |
